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          CN/EN

          SERVICE AND SUPPORT

          PRE-SALES TECHNICAL SUPPORT

          Through extensive application research, the optimization of user configuration is used, and the capacity is maximized.
          A qualitative and quantitative reference report is provided to the user through a structured project evaluation.
          Ensure that the user is properly invested in the appropriate product.

          AFTER-SALES SERVICE

          Pre-installation meeting to ensure personnel and tools & materials to be all in readiness.
          For equipment installation and debugging, efficient installation service will be provided in the shortest time.
          The maintenance and repair of the equipment will ensure smooth production to achieve maximal productivity.
          Provide active phone response and on-site support under warranty.
          Failure analysis and prevention to avoid repeated failures.

          OUT-OF-WARRANTY SERVICE

          Intimate service renewal, a variety of service packages to meet the users' needs.
          Provides a quick and efficient machine maintenance services out of warranty.
          Customized maintenance contracts, overall service outsourcing, effectively solving the shortage of users of technical personnel.
          Set up a spare parts maintenance center, significantly reducing new accessories purchase costs.

          SPARE PARTS

          Regional warehouse, adequate inventory, quick response to customers’demands.
          Quick response time for accessories.
          The maintenance and repair will ensure smooth production to achieve maximal productivity.
          Well-known logistics partners, flexible delivery.
          Reliable original accessories, the quality is more guaranteed.

          TRAINING

          Field operation training.
          Certification trainers course.
          Setting up ATS center and configuring
          training equipment and facilities.
          Customized training scheme.
          Provide training guarantee, unlimited
          replacement training.

          400 8822 331

          Hotline

          Monday to Saturday,8:00-24:00

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